Privacy Policy

Introduction

Welcome to https://kingsville-eye-doctors.bestcitypro.com (hereinafter referred to as “Kingsville Eye Doctors,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and California Uniform Consumer Privacy Act (UCPA)
Utah’s Consumer Sales Privacy Act (CSPA)
Connecticut’s Connecticut Transparancy and Accountabilty of Data Protection Act (CTDPA)
Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our website at https://kingsville-eye-doctors.bestcitypro.com and its subdomains.
All applications, software, and services provided by Kingsville Eye Doctors.
Any third-party platforms or services linked from our website, which have their own privacy policies governing data collection.

Processing Activities

This policy describes how we process your personal data when:

You use any of our applications, access our services as an authorized user, or interact with our websites.
You choose to communicate with us via email, phone, text messages (SMS), or other channels.

Personal Data Collection

We collect various categories of personal information for different purposes, including:

Account Information: This includes your name, contact details, login credentials, and account settings.
Payment Information: Details related to payment methods you use on our platform, such as credit card numbers, billing addresses, and transaction history.
Financial Information: Data associated with financial transactions, including bank account information for direct deposits or payments.
Purchase Information: Records of products or services purchased from us, including order details and purchase frequency.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device ID numbers, and advertising IDs.
Location Data: Information about your geographical location when you use our apps or visit our websites.
Feedback: Comments, suggestions, reviews, and ratings provided by users regarding our services.
Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
Product Information: Data related to the products or services you show interest in or purchase from our e-commerce platform.

We collect this information through direct user input, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who assist us in verifying and enhancing customer data.

Cookies

We utilize cookies to enhance your experience on our websites and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as remembering user preferences and enabling secure log-ins.
Preference Cookies: Used to remember settings and customization choices made by users.
Analytics Cookies: Help us understand user behavior on our sites, providing insights for improvement and personalization.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data securely.

Security Measures

Kingsville Eye Doctors implements robust security measures to protect your personal information:

We employ industry-standard encryption protocols to safeguard data during transmission and storage.
Our third-party service providers adhere to strict security guidelines to maintain data integrity and confidentiality.
Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have received such information, we will take steps to delete it promptly.

Your Rights (depending on your jurisdiction)

In accordance with applicable privacy laws, you may have various rights regarding your personal data:

Access and Rectification: The right to access, request corrections, or amendments to your personal data held by us.
Erasure/Right to be Forgotten: In certain jurisdictions, the right to request the deletion of your data, except when there are compelling legitimate grounds for retention.
Restriction: Limiting or prohibiting further processing of your data in specific circumstances.
Data Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection/Withdrawal of Consent: Objecting to the processing of your data for specific purposes or withdrawing consent entirely (where such consent was provided).
Non-Discrimination: In some jurisdictions, the right to be free from discriminatory practices based on certain characteristics when exercising your data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as required by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Address: [Provide physical address]

We value your trust in our commitment to protecting your privacy.